User Agreement and Privacy Policy

Privacy Policy

This is a privacy policy for Luxury Real Estate Agents Marbella (LAM). Our homepage on the web is located at

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

You may contact us by e-mail at You may call us at +34 952 76 83 00.

Luxury Real Estate Agents Marbella (LAM) recognizes the importance of protecting the privacy of your personally identifiable information. In adopting this privacy policy, our intent is to balance our legitimate business interests in collecting and using personally identifiable information and your reasonable expectations of privacy.

Please note: this policy applies only to information collected by online, as specified below, and does not govern or apply to information collected or used by Luxury Real Estate Agents Marbella (LAM) Guide or its affiliates through other means.

Personal Information

What personally identifiable information do I provide to Luxury Real Estate Agents Marbella (LAM)? asks you to provide various types of personally identifiable information to enhance and facilitate your experience on our website.

During registration for either a free subscription to the Luxury Real Estate Agents Marbella (LAM) magazine, or for any promotional offering or giveaway,  may ask for information such as: First Name, Last Name, Address, City, State/Province, Zip/Postal Code, County of Residence, Country, E-mail Address, Phone Number, Age Range, Household Income, Interest in Master Planned Communities, Interest in Custom Homes, Interest in Active Adult Communities, Interest in Condominium Listings, Interest in Homesite Locations, How You Heard About Us, Your Location(s) of Interest, Your Style(s) of Interest, Your Favorite Home or Communities, The Price Range You’re Most Interested In, When Are You Planning To Buy.

The more information you provide, the better we are able to customize your experience to fit your needs. We may also ask you for other information at other times – such as when you enter a contest, take a survey, or participate in a promotion. Whenever you provide personally identifiable information to us, we will make an effort to link to our privacy policy. See below about “cookies” and what other information is collected.

How does use my personally identifiable information?

Our primary goal in collecting personally identifiable information is to provide you, the user, with a customized experience on our website. This includes personalization services, interactive communications and many other types of services, which are completely free to you. uses the personally identifiable information you provide to us in several ways. Some examples follow.

A user’s personally identifiable information may be used by for editorial purposes such as to contact you as part of an online survey. Additionally, we may also use the information provided by you to:

  • Contact you with legal notices
  • To advise you of any material changes or additions to our Web Service or terms and conditionn
  • Account status (including confirmation of registrations). If you do not wish to receive the foregoing and therefore unregister from the website, please contact us and ask to have your registration account deleted. Once your account has been deleted, you will no longer have access to, however, you may re-register at any time.

Finally, if you have subscribed to the magazine, we reserve the right to send you offers and information about Luxury Real Estate Agents Marbella (LAM) and its affiliates. However, if you no longer wish to receive the foregoing, please contact us to request removal from our list. Advertisers in the Luxury Real Estate Agents Marbella (LAM) magazine may contact you via email or mail in reference to communities that matched your request criteria. To be removed from an Advertiser’s list, please contact them directly. Luxury Real Estate Agents Marbella (LAM) provides Advertisers with your First Name, Last Name, Address, City, State/Province, Zip/Postal Code, E-mail Address, Phone Number, Interest in Communities, Your Location(s) of Interest, Your Style(s) of Interest, The Price Range You’re Most Interested In, When Are You Planning To Buy.

In order to provide services free of charge to home shoppers, we display advertisements. delivers advertisements on behalf of advertisers. You may also receive special offers via e-mail from using your stated preferences. You can change your preferences at any time. also does research on our users’ demographics, interests and behavior based on the information you provide to us including upon registration, on order forms, during a promotion, as well as from our server log files or from surveys. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis and may share this aggregated data with advertisers or other businesses. In addition, under confidentiality agreements, may match user information with third party data.

Do other companies or people have access to personally identifiable information I provide to

When you are on an area of and are asked for personally identifiable information, you are providing that information to Luxury Real Estate Agents Marbella (LAM), its divisions or affiliates, or vendors providing contractual services for (such as hosting vendors and list managers). If personally identifiable information is being provided to and/or maintained by any company other than these, our policy is that we will not transfer that personally identifiable information unless notice is given prior to transfer.

Additional information about personally identifiable information follows:


  • Promotions that run on may be sponsored by companies other than or may be co-sponsored by and another company. Some or all personally identifiable information provided by you during a promotion may be shared with the sponsor. If information will be shared, we will disclose such sharing prior to the transfer. You can decide not to participate in the promotion if you don’t want your personally identifiable information to be shared. In certain circumstances, you may not be able to participate in a particular promotion if you chose not to share personally identifiable information. Currently, most promotions are limited to U.S. or North American residents.

Advertisers and Links

  • advertisers, or Websites that have links on our site, may also collect personally identifiable information directly from you. The information practices of companies collecting data on our site or Websites linked to are not covered by this privacy statement.


  • If we run competitions or contests on the site, you may be required to provide additional information such as your telephone number and address in order to participate. The exact rules may vary in each case but the specific rules for any contest will state how that information may be used. If you told us in your account preferences that you would be interested in receiving e-mail from us, we may send you e-mails about products, promotions, or services as well as on behalf of other companies. You can change your account preferences at any time. In addition, in each advertising email you will be provided an ability to opt-out of receiving future emails from the advertiser.
  • We do not control the privacy policies of our advertisers, sponsors or other sites or businesses to which we provide hyperlinks or access. Please visit the sites of these businesses to review their privacy policies.
  • may disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our User Agreement or may be causing injury to or interference with (either intentionally or unintentionally)‘s rights or property, other users, or anyone else that could be harmed by such activities.

Data Security

  • We have in place physical, electronic and security procedures to protect the information we collect online. However, as effective as these measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the internet.

What information do web servers collect?

Web servers serving automatically collect some non-personally information, such as pages users visit and the domain name of visitors. This information is used for several purposes including, promotions internal review, to tailor information to individual visitors, and for traffic audits. We also provide this information (as well as information from third-party market researchers) about our users on an aggregated, anonymous basis to our advertisers.

What are cookies and how does use them? places a “cookie” on the browser of an user’s computer to store and sometimes track information about you. A cookie can be used to tell when your computer has contacted a Website; we may also use the information for editorial purposes and for other purposes such as measuring certain web traffic patterns. For example, cookies are used to remember information such as your new home search criteria, so you don’t have to reenter it. We may also use cookies to track your progress and number of entries in some of our promotions and contests. Advertising service vendors that serve ads into our site may also use their own cookies. You may opt-out of the cookies delivered by by changing the setting on your browser. Please be aware that this will disable all cookies delivered to your browser, not just the ones delivered by

How Can I Opt-Out of Online Advertising Cookies?

Some online advertising for is delivered by various advertising service vendors, who may places cookies on users’ hard drives so that their systems can identify your computer. By placing such cookies on your system, they are able, among other things, to determine automatically whether you have seen and/or clicked on a particular advertisement. If you do not want the benefits of advertising cookies, you may opt-out of the cookies by changing the setting on your browser. Please be aware that this will disable all cookies delivered to your browser.

Often our advertisers contract with a third-party service to host their ads. In this case, an ad serving vendor contacts the advertisers’ hosting service for a particular advertisement. In that case, an independent cookie may be used by the third-party service. We do not have a mechanism to allow visitors to opt-out of cookies from vendors with whom we do not have a contractual relationship.

Kids under 13

Do not send any information about yourself to us – including information like your name, address or e-mail address. In general, we do not knowingly collect personally identifiable information from children under 13. If, in limited circumstances, we do knowingly collect personally identifiable information from a child under the age of 13, we will do so only with verified parental consent prior to collection. In the event that we learn that we have collected any personal information from a child under the age of 13 without verification of parental consent, we will delete that information from our database as quickly as possible.

If we need to change our policy in the future, we will post these changes as soon as they go into effect.

Additional Information

This policy is valid for 1 day from the time that it is loaded by a client.

Data Collection

Group “Basic information”

We collect the following information:

  • Click-stream data
  • HTTP protocol elements
  • Search terms

This data will be used for the following purposes:

  • Completion and support of the current activity.
  • Website and system administration.
  • Research and development.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

Data collected from all Web users: access logs, and search strings (if entered).

Group “Cookies”

We collect the following information:

  • HTTP cookies

This data will be used for the following purposes:

  • Research and development.
  • One-time tailoring.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

Cookies are used to track visitors to our site, so we can better understand what portions of our site best serve you. We use cookies to populate the search fields you’ve filled out, so you do not need to fill those in again.

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